types

type AccessDeniedException struct {
	Message *string

	ErrorCodeOverride *string
	// contains filtered or unexported fields
}

type Categories struct {

	// The category rules that have been matched in the analyzed segment.
	//
	// This member is required.
	MatchedCategories []string

	// The category rule that was matched and when it occurred in the transcript.
	//
	// This member is required.
	MatchedDetails map[string]CategoryDetails
	// contains filtered or unexported fields
}

type CategoryDetails struct {

	// The section of audio where the category rule was detected.
	//
	// This member is required.
	PointsOfInterest []PointOfInterest
	// contains filtered or unexported fields
}

type CharacterOffsets struct {

	// The beginning of the issue.
	//
	// This member is required.
	BeginOffsetChar *int32

	// The end of the issue.
	//
	// This member is required.
	EndOffsetChar *int32
	// contains filtered or unexported fields
}

type InternalServiceException struct {
	Message *string

	ErrorCodeOverride *string
	// contains filtered or unexported fields
}

type InvalidRequestException struct {
	Message *string

	ErrorCodeOverride *string
	// contains filtered or unexported fields
}

type IssueDetected struct {

	// The offset for when the issue was detected in the segment.
	//
	// This member is required.
	CharacterOffsets *CharacterOffsets
	// contains filtered or unexported fields
}

type PointOfInterest struct {

	// The beginning offset in milliseconds where the category rule was detected.
	//
	// This member is required.
	BeginOffsetMillis *int32

	// The ending offset in milliseconds where the category rule was detected.
	//
	// This member is required.
	EndOffsetMillis *int32
	// contains filtered or unexported fields
}

type RealtimeContactAnalysisSegment struct {

	// The matched category rules.
	Categories *Categories

	// The analyzed transcript.
	Transcript *Transcript
	// contains filtered or unexported fields
}

type ResourceNotFoundException struct {
	Message *string

	ErrorCodeOverride *string
	// contains filtered or unexported fields
}

type SentimentValue string

type ThrottlingException struct {
	Message *string

	ErrorCodeOverride *string
	// contains filtered or unexported fields
}

type Transcript struct {

	// The beginning offset in the contact for this transcript.
	//
	// This member is required.
	BeginOffsetMillis *int32

	// The content of the transcript.
	//
	// This member is required.
	Content *string

	// The end offset in the contact for this transcript.
	//
	// This member is required.
	EndOffsetMillis *int32

	// The identifier of the transcript.
	//
	// This member is required.
	Id *string

	// The identifier of the participant.
	//
	// This member is required.
	ParticipantId *string

	// The role of participant. For example, is it a customer, agent, or system.
	//
	// This member is required.
	ParticipantRole *string

	// The sentiment of the detected for this piece of transcript.
	//
	// This member is required.
	Sentiment SentimentValue

	// List of positions where issues were detected on the transcript.
	IssuesDetected []IssueDetected
	// contains filtered or unexported fields
}