zendesk

type AccountConfigurationService struct {
	// contains filtered or unexported fields
}

type AccountID uint64

type ActorID int64

type AgentEvent struct {
	StartTime     time.Time       `json:"timestamp"`
	AccountID     ChatAccountID   `json:"account_id"`
	AgentID       UserID          `json:"agent_id"`
	FieldName     string          `json:"field_name"`
	ID            string          `json:"id"`
	PreviousValue AgentEventValue `json:"previous_value"`
	Value         AgentEventValue `json:"value"`
}

type AgentEventExportResponse struct {
	AgentEvents []AgentEvent `json:"agent_events"`
	EndTimeUnix float64      `json:"end_time"`
	NextPage    string       `json:"next_page"`
	Count       int64        `json:"count"`
}

type AgentEventService struct {
	// contains filtered or unexported fields
}

type AgentEventValue string

type AgentScopePermission string

type AgentState struct {
	AgentID         UserID
	EngagementCount uint64
	Status          string
	StatusSince     time.Time
	Timestamp       time.Time
}

type AgentStates map[UserID]AgentState

type Article struct {
	AuthorID          UserID            `json:"author_id"`
	Body              string            `json:"body"`
	CommentsDisabled  bool              `json:"comments_disabled"`
	ContentTagIds     []any             `json:"content_tag_ids"`
	CreatedAt         time.Time         `json:"created_at"`
	Draft             bool              `json:"draft"`
	EditedAt          time.Time         `json:"edited_at"`
	HTMLURL           string            `json:"html_url"`
	ID                ArticleID         `json:"id"`
	LabelNames        []any             `json:"label_names"`
	Locale            string            `json:"locale"`
	Name              string            `json:"name"`
	Outdated          bool              `json:"outdated"`
	PermissionGroupID PermissionGroupID `json:"permission_group_id"`
	Position          int64             `json:"position"`
	Promoted          bool              `json:"promoted"`
	SectionID         SectionID         `json:"section_id"`
	SourceLocale      string            `json:"source_locale"`
	Title             string            `json:"title"`
	UpdatedAt         time.Time         `json:"updated_at"`
	URL               string            `json:"url"`
	UserSegmentID     UserSegmentID     `json:"user_segment_id"`
	VoteCount         uint64            `json:"vote_count"`
	VoteSum           int64             `json:"vote_sum"`
}

type ArticleID uint64

type ArticleResponse struct {
	Article Article `json:"article"`
}

type ArticleService struct {
	// contains filtered or unexported fields
}

type ArticlesResponse struct {
	Articles []Article `json:"articles"`
	CursorPaginationResponse
}

type AttachmentID uint64

type AuditID uint64

type AuditLog struct {
	Action            AuditLogAction `json:"action"`
	ActionLabel       string         `json:"action_label"`
	ActorID           ActorID        `json:"actor_id"`
	ActorName         string         `json:"actor_name"`
	ChangeDescription string         `json:"change_description"`
	CreatedAt         time.Time      `json:"created_at"`
	ID                AuditLogID     `json:"id"`
	IPAddress         *string        `json:"ip_address"`
	SourceID          SourceID       `json:"source_id"`
	SourceLabel       string         `json:"source_label"`
	SourceType        string         `json:"source_type"`
	URL               string         `json:"url"`
}

type AuditLogAction string

type AuditLogID uint64

type AuditLogService struct {
	// contains filtered or unexported fields
}

type AuditLogsResponse struct {
	AuditLogs []AuditLog `json:"audit_logs"`
	CursorPaginationResponse
}

type AuthenticationPassword struct {
	Email    string
	Password string
}

type AuthenticationToken struct {
	Email string
	Token string
}

type Automation struct {
	ID         AutomationID           `json:"id"`
	URL        string                 `json:"url"`
	Title      string                 `json:"title"`
	Active     bool                   `json:"active"`
	UpdatedAt  time.Time              `json:"updated_at"`
	CreatedAt  time.Time              `json:"created_at"`
	Default    bool                   `json:"default"`
	Actions    []BusinessRuleAction   `json:"actions"`
	Conditions BusinessRuleConditions `json:"conditions"`
	Position   int                    `json:"position"`
	RawTitle   string                 `json:"raw_title"`
}

type AutomationID uint64

type AutomationService struct {
	// contains filtered or unexported fields
}

type AutomationsResponse struct {
	Automations []Automation `json:"automations"`
	CursorPaginationResponse
}

type Brand struct {
	Active            bool                `json:"active"`
	BrandURL          string              `json:"brand_url"`
	CreatedAt         time.Time           `json:"created_at"`
	Default           bool                `json:"default"`
	HasHelpCenter     bool                `json:"has_help_center"`
	HelpCenterState   string              `json:"help_center_state"`
	HostMapping       string              `json:"host_mapping"`
	ID                BrandID             `json:"id"`
	IsDeleted         bool                `json:"is_deleted"`
	Logo              BrandLogoAttachment `json:"logo"`
	Name              string              `json:"name"`
	SignatureTemplate string              `json:"signature_template"`
	Subdomain         string              `json:"subdomain"`
	TicketFormIDs     []TicketFormID      `json:"ticket_form_ids"`
	UpdatedAt         *time.Time          `json:"updated_at"`
	URL               string              `json:"url"`
}

type BrandID uint64

type BrandLogoAttachment struct {
	ContentType      string       `json:"content_type"`
	ContentURL       string       `json:"content_url"`
	Deleted          bool         `json:"deleted"`
	FileName         string       `json:"file_name"`
	Height           uint64       `json:"height"`
	ID               AttachmentID `json:"id"`
	Inline           bool         `json:"inline"`
	MappedContentURL string       `json:"mapped_content_url"`
	Size             uint64       `json:"size"`
	URL              string       `json:"url"`
	Width            uint64       `json:"width"`
}

type BrandResponse struct {
	Brand Brand `json:"brand"`
}

type BrandService struct {
	// contains filtered or unexported fields
}

type BrandsResponse struct {
	Brands []Brand `json:"brands"`
	CursorPaginationResponse
}

type BusinessRuleAction struct {
	Field string `json:"field"`
	Value any    `json:"value"`
}

type BusinessRuleCondition struct {
	Field    string `json:"field"`
	Operator string `json:"operator"`
	Value    any    `json:"value"`
}

type BusinessRuleConditions struct {
	All []BusinessRuleCondition `json:"all"`
	Any []BusinessRuleCondition `json:"any"`
}

type CategoriesResponse struct {
	Categories []Category `json:"categories"`
	CursorPaginationResponse
}

type Category struct {
	CreatedAt    time.Time  `json:"created_at"`
	Description  string     `json:"description"`
	HTMLURL      string     `json:"html_url"`
	ID           CategoryID `json:"id"`
	Locale       string     `json:"locale"`
	Name         string     `json:"name"`
	Outdated     bool       `json:"outdated"`
	Position     int64      `json:"position"`
	SourceLocale string     `json:"source_locale"`
	UpdatedAt    time.Time  `json:"updated_at"`
	URL          string     `json:"url"`
}

type CategoryID uint64

type CategoryResponse struct {
	Category Category `json:"category"`
}

type CategoryService struct {
	// contains filtered or unexported fields
}

type Chat struct {
	ID              ChatID           `json:"id"`
	Visitor         ChatVisitor      `json:"visitor"`
	StartedBy       string           `json:"started_by"`
	Session         ChatSession      `json:"session"`
	WebPath         []ChatWebPath    `json:"webpath"`
	Timestamp       time.Time        `json:"timestamp"`
	Count           ChatCount        `json:"count"`
	Duration        uint64           `json:"duration"`
	ResponseTime    ChatResponseTime `json:"response_time"`
	AgentIds        []UserID         `json:"agent_ids"`
	Triggered       bool             `json:"triggered"`
	Unread          bool             `json:"unread"`
	Missed          bool             `json:"missed"`
	Tags            []Tag            `json:"tags"`
	Type            string           `json:"type"`
	History         []ChatHistory    `json:"history"`
	DepartmentID    *GroupID         `json:"department_id"`
	EndTimestamp    time.Time        `json:"end_timestamp"`
	ZendeskTicketID TicketID         `json:"zendesk_ticket_id"`
}

type ChatAccountID uint64

type ChatConversationsService struct {
	// contains filtered or unexported fields
}

type ChatCount struct {
	Visitor uint64 `json:"visitor"`
	Agent   uint64 `json:"agent"`
	Total   uint64 `json:"total"`
}

type ChatCredentials struct {
	ClientID     string
	ClientSecret string
}

type ChatEngagement struct {
	ID           ChatEngagementID `json:"id"`
	AgentID      UserID           `json:"agent_id"`
	DepartmentID *GroupID         `json:"department_id"`
	Assigned     bool             `json:"assigned"`
	Accepted     bool             `json:"accepted"`
	StartedBy    string           `json:"started_by"`
	Timestamp    time.Time        `json:"timestamp"`
	Duration     float64          `json:"duration"`
	Count        ChatCount        `json:"count"`
	ResponseTime ChatResponseTime `json:"response_time"`
}

type ChatEngagementID string

type ChatHistory struct {
	DepartmentID   GroupID   `json:"department_id"`
	DepartmentName string    `json:"department_name"`
	Name           string    `json:"name"`
	Channel        string    `json:"channel"`
	Index          int       `json:"index"`
	Timestamp      time.Time `json:"timestamp"`
	Type           string    `json:"type"`
	Msg            string    `json:"msg"`
	Options        string    `json:"options"`
	MsgID          string    `json:"msg_id"`
	SenderType     string    `json:"sender_type"`
	Source         string    `json:"source"`
	AgentID        UserID    `json:"agent_id,string"`
	Reason         string    `json:"reason"`
}

type ChatID string

type ChatMetricWindow struct {
	SixtyMinuteWindow  int64 `json:"60"`
	ThirtyMinuteWindow int64 `json:"30"`
}

type ChatMetrics struct {
	MissedChats      *ChatMetricWindow `json:"missed_chats"`
	ChatDurationMax  *int64            `json:"chat_duration_max"`
	SatisfactionBad  *ChatMetricWindow `json:"satisfaction_bad"`
	ActiveChats      int64             `json:"active_chats"`
	SatisfactionGood *ChatMetricWindow `json:"satisfaction_good"`
	IncomingChats    int64             `json:"incoming_chats"`
	AssignedChats    int64             `json:"assigned_chats"`
	ChatDurationAvg  *int64            `json:"chat_duration_avg"`
	WaitingTimeAvg   *int64            `json:"waiting_time_avg"`
	ResponseTimeAvg  *int64            `json:"response_time_avg"`
	WaitingTimeMax   *int64            `json:"waiting_time_max"`
	ResponseTimeMax  *int64            `json:"response_time_max"`
}

type ChatResponseTime struct {
	First uint64  `json:"first"`
	Avg   float64 `json:"avg"`
	Max   uint64  `json:"max"`
}

type ChatService struct {
	// contains filtered or unexported fields
}

type ChatSession struct {
	EndDate     time.Time `json:"end_date"`
	CountryCode string    `json:"country_code"`
	City        string    `json:"city"`
	Browser     string    `json:"browser"`
	IP          string    `json:"ip"`
	CountryName string    `json:"country_name"`
	ID          string    `json:"id"`
	Region      string    `json:"region"`
	Platform    string    `json:"platform"`
	UserAgent   string    `json:"user_agent"`
	StartDate   time.Time `json:"start_date"`
}

type ChatVisitor struct {
	Name  string `json:"name"`
	Notes string `json:"notes"`
	ID    string `json:"id"`
	Phone string `json:"phone"`
	Email string `json:"email"`
}

type ChatWebPath struct {
	Timestamp time.Time `json:"timestamp"`
	To        string    `json:"to"`
	From      string    `json:"from"`
	Title     string    `json:"title"`
}

type ChatsIncrementalExportResponse struct {
	Chats       []IncrementalExportChat `json:"chats"`
	Count       uint64                  `json:"count"`
	EndID       ChatID                  `json:"end_id"`
	EndTimeUnix int64                   `json:"end_time"`
	NextPage    string                  `json:"next_page"`
}

type ChatsResponse struct {
	Chats   []Chat  `json:"chats"`
	NextURL *string `json:"next_url"`
}

type ChatsSearchResponse struct {
	Results []ChatsSearchResult `json:"results"`
	NextURL *string             `json:"next_url"`
}

type ChatsSearchResult struct {
	ID        ChatID    `json:"id"`
	Timestamp time.Time `json:"timestamp"`
	Preview   string    `json:"preview"`
	Type      string    `json:"type"`
}

type ChatsService struct {
	// contains filtered or unexported fields
}

type ChatsStreamResponse struct {
	Content    ChatsStreamResponseContent `json:"content"`
	Message    string                     `json:"message"` // https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/rest/#data-initialization
	StatusCode int                        `json:"status_code"`
}

type ChatsStreamResponseContent struct {
	Topic        string      `json:"topic"`
	Data         ChatMetrics `json:"data"`
	Type         string      `json:"type"`
	DepartmentID *GroupID    `json:"department_id"`
}

type CursorPaginationLinks struct {
	First string `json:"first"`
	Last  string `json:"last"`
	Next  string `json:"next"`
}

type CursorPaginationMeta struct {
	HasMore      bool   `json:"has_more"`
	AfterCursor  string `json:"after_cursor"`
	BeforeCursor string `json:"before_cursor"`
}

type CursorPaginationResponse struct {
	Meta  CursorPaginationMeta  `json:"meta"`
	Links CursorPaginationLinks `json:"links"`
}

type CursorPaginationSortDirection string

type CustomFieldOption struct {
	ID       CustomFieldOptionID `json:"id"`
	Name     string              `json:"name"`
	Position uint64              `json:"position"`
	RawName  string              `json:"raw_name"`
	URL      string              `json:"url"`
	Value    string              `json:"value"`
}

type CustomFieldOptionID uint64

type CustomRole struct {
	Configuration   CustomRoleConfiguration `json:"configuration"`
	CreatedAt       time.Time               `json:"created_at"`
	Description     string                  `json:"description"`
	ID              CustomRoleID            `json:"id"`
	Name            string                  `json:"name"`
	RoleType        uint64                  `json:"role_type"`
	TeamMemberCount uint64                  `json:"team_member_count"`
	UpdatedAt       time.Time               `json:"updated_at"`
}

type CustomRoleConfiguration struct {
	AssignTicketsToAnyGroup      bool                              `json:"assign_tickets_to_any_group"`
	ChatAccess                   bool                              `json:"chat_access"`
	CustomObjects                map[string]CustomRoleCustomObject `json:"custom_objects"`
	EndUserListAccess            string                            `json:"end_user_list_access"`
	EndUserProfileAccess         string                            `json:"end_user_profile_access"`
	ExploreAccess                string                            `json:"explore_access"`
	ForumAccess                  string                            `json:"forum_access"`
	ForumAccessRestrictedContent bool                              `json:"forum_access_restricted_content"`
	GroupAccess                  bool                              `json:"group_access"`
	LightAgent                   bool                              `json:"light_agent"`
	MacroAccess                  string                            `json:"macro_access"`
	ManageAutomations            bool                              `json:"manage_automations"`
	ManageBusinessRules          bool                              `json:"manage_business_rules"`
	ManageContextualWorkspaces   bool                              `json:"manage_contextual_workspaces"`
	ManageDynamicContent         bool                              `json:"manage_dynamic_content"`
	ManageExtensionsAndChannels  bool                              `json:"manage_extensions_and_channels"`
	ManageFacebook               bool                              `json:"manage_facebook"`
	ManageGroupMemberships       bool                              `json:"manage_group_memberships"`
	ManageGroups                 bool                              `json:"manage_groups"`
	ManageOrganizationFields     bool                              `json:"manage_organization_fields"`
	ManageOrganizations          bool                              `json:"manage_organizations"`
	ManageRoles                  string                            `json:"manage_roles"`
	ManageSkills                 bool                              `json:"manage_skills"`
	ManageSLAs                   bool                              `json:"manage_slas"`
	ManageSuspendedTickets       bool                              `json:"manage_suspended_tickets"`
	ManageTeamMembers            string                            `json:"manage_team_members"`
	ManageTicketFields           bool                              `json:"manage_ticket_fields"`
	ManageTicketForms            bool                              `json:"manage_ticket_forms"`
	ManageTriggers               bool                              `json:"manage_triggers"`
	ManageUserFields             bool                              `json:"manage_user_fields"`
	ModerateForums               bool                              `json:"moderate_forums"`
	OrganizationEditing          bool                              `json:"organization_editing"`
	OrganizationNotesEditing     bool                              `json:"organization_notes_editing"`
	ReportAccess                 string                            `json:"report_access"`
	SideConversationCreate       bool                              `json:"side_conversation_create"`
	TicketAccess                 string                            `json:"ticket_access"`
	TicketCommentAccess          string                            `json:"ticket_comment_access"`
	TicketDeletion               bool                              `json:"ticket_deletion"`
	TicketEditing                bool                              `json:"ticket_editing"`
	TicketMerge                  bool                              `json:"ticket_merge"`
	TicketRedaction              bool                              `json:"ticket_redaction"`
	TicketTagEditing             bool                              `json:"ticket_tag_editing"`
	TwitterSearchAccess          bool                              `json:"twitter_search_access"`
	UserViewAccess               string                            `json:"user_view_access"`
	ViewAccess                   string                            `json:"view_access"`
	ViewDeletedTickets           bool                              `json:"view_deleted_tickets"`
	VoiceAccess                  bool                              `json:"voice_access"`
	VoiceDashboardAccess         bool                              `json:"voice_dashboard_access"`
}

type CustomRoleCustomObject struct {
	Scopes []AgentScopePermission `json:"scopes"`
}

type CustomRoleID uint64

type CustomRoleResponse struct {
	CustomRole CustomRole `json:"custom_role"`
}

type CustomRoleService struct {
	// contains filtered or unexported fields
}

type CustomRolesResponse struct {
	CustomRoles []CustomRole `json:"custom_roles"`
	OffsetPaginationResponse
}

type CustomStatus struct {
	Active         bool                 `json:"active"`
	ID             CustomStatusID       `json:"id"`
	AgentLabel     string               `json:"agent_label"`
	StatusCategory CustomStatusCategory `json:"status_category"`
}

type CustomStatusCategory string

type CustomStatusID uint64

type CustomStatusPayload struct {
	CustomStatus any `json:"custom_status"`
}

type CustomStatusResponse struct {
	CustomStatus CustomStatus `json:"custom_status"`
}

type CustomStatusService struct {
	// contains filtered or unexported fields
}

type CustomStatusesResponse struct {
	CustomStatuses []CustomStatus `json:"custom_statuses"`
	OffsetPaginationResponse
}

type Department struct {
	Description string             `json:"description"`
	Members     []UserID           `json:"members"`
	Enabled     bool               `json:"enabled"`
	ID          GroupID            `json:"id"`
	Settings    DepartmentSettings `json:"settings"`
	Name        string             `json:"name"`
}

type DepartmentService struct {
	// contains filtered or unexported fields
}

type DepartmentSettings struct {
	ChatEnabled    bool    `json:"chat_enabled"`
	SupportGroupID GroupID `json:"support_group_id"`
}

type Error struct {
	Response    *http.Response `json:"response"`
	Message     string         `json:"message"`
	Description string         `json:"description"`
}

type ErrorDetail struct {
	Description string `json:"description"`
	Error       string `json:"error"`
}

type EventTypeArticleAuthorChangedEvent struct{}

type Group struct {
	ID        GroupID   `json:"id"`
	Default   bool      `json:"default"`
	IsPublic  bool      `json:"is_public"`
	Name      string    `json:"name"`
	Deleted   bool      `json:"deleted"`
	CreatedAt time.Time `json:"created_at"`
	UpdatedAt time.Time `json:"updated_at"`
}

type GroupID uint64

type GroupMembership struct {
	ID        GroupMembershipID `json:"id"`
	CreatedAt time.Time         `json:"created_at"`
	Default   bool              `json:"default"`
	GroupID   GroupID           `json:"group_id"`
	UpdatedAt time.Time         `json:"updated_at"`
	URL       string            `json:"url"`
	UserID    UserID            `json:"user_id"`
}

type GroupMembershipID uint64

type GroupMembershipPayload struct {
	GroupMembership any `json:"group_membership"`
}

type GroupMembershipResponse struct {
	GroupMembership GroupMembership `json:"group_membership"`
}

type GroupMembershipService struct {
	// contains filtered or unexported fields
}

type GroupMembershipsResponse struct {
	GroupMemberships []GroupMembership `json:"group_memberships"`
	CursorPaginationResponse
}

type GroupPayload struct {
	Group any `json:"group"`
}

type GroupResponse struct {
	Group Group `json:"group"`
}

type GroupsResponse struct {
	Groups []Group `json:"groups"`
	CursorPaginationResponse
}

type GroupsService struct {
	// contains filtered or unexported fields
}

type GuideService struct {
	// contains filtered or unexported fields
}

type IdentityID uint64

type IncrementalExportChat struct {
	Chat
	ChatEngagements []ChatEngagement `json:"engagements"`
}

type IncrementalExportResponse struct {
	EndTimeUnix int64 `json:"end_time"`
	EndOfStream bool  `json:"end_of_stream"`
}

type JobStatus struct {
	ID       string `json:"id"`
	URL      string `json:"url"`
	Total    uint64 `json:"total"`
	Progress uint64 `json:"progress"`
	Status   string `json:"status"`
	Message  string `json:"message"`
	Results  any    `json:"results"`
}

type JobStatusResponse struct {
	JobStatus JobStatus `json:"job_status"`
}

type ListAccountConfigurationAuditLogModifier interface {
	ModifyListAccountConfigurationAuditLogRequest(queryParameters *url.Values)
}

type ListProblemTicketIncidentsResponse struct {
	Tickets []Ticket `json:"tickets"`
	CursorPaginationResponse
}

type ListTicketSatisfactionRatingModifier interface {
	ModifyListTicketSatisfactionRatingRequest(queryParameters *url.Values)
}

type LiveChatMetricKeyAgent string

type LiveChatMetricKeyChat string

type LiveChatOAuthClientID uint64

type LiveChatService struct {
	// contains filtered or unexported fields
}

type LiveChatTimeWindow uint64

type Macro struct {
	URL         string               `json:"url"`
	ID          int64                `json:"id"`
	Title       string               `json:"title"`
	Active      bool                 `json:"active"`
	UpdatedAt   time.Time            `json:"updated_at"`
	CreatedAt   time.Time            `json:"created_at"`
	Default     bool                 `json:"default"`
	Position    int                  `json:"position"`
	Description any                  `json:"description"`
	Actions     []BusinessRuleAction `json:"actions"`
	Restriction any                  `json:"restriction"`
	RawTitle    string               `json:"raw_title"`
}

type MacroID uint64

type MacroService struct {
	// contains filtered or unexported fields
}

type MacrosResponse struct {
	Macros []Macro `json:"macros"`
	CursorPaginationResponse
}

type MalwareScanResult string

type MergeRequestPayload struct {
	IDs                   []TicketID `json:"ids"`
	SourceComment         string     `json:"source_comment"`
	SourceCommentIsPublic bool       `json:"source_comment_is_public"`
	TargetComment         string     `json:"target_comment"`
	TargetCommentIsPublic bool       `json:"target_comment_is_public"`
}

type OAuthClientConfiguration struct {
	AgentID          UserID                `json:"agent_id"`
	ClientIdentifier string                `json:"client_identifier"`
	ClientSecret     string                `json:"client_secret"`
	ClientType       string                `json:"client_type"`
	Company          string                `json:"company"`
	CreateDate       string                `json:"create_date"`
	ID               LiveChatOAuthClientID `json:"id"`
	Name             string                `json:"name"`
	RedirectURIs     string                `json:"redirect_uris"`
	Scopes           string                `json:"scopes"`
	UpdateDate       *string               `json:"update_date"`
}

type OAuthClientService struct {
	// contains filtered or unexported fields
}

type OffsetPaginationResponse struct {
	NextPage     *string `json:"next_page"`
	PreviousPage *string `json:"previous_page"`
	Count        uint64  `json:"count"`
}

type Organization struct {
	ID                 OrganizationID     `json:"id"`
	CreatedAt          time.Time          `json:"created_at"`
	DeletedAt          *time.Time         `json:"deleted_at"`
	Details            string             `json:"details"`
	DomainNames        []string           `json:"domain_names"`
	ExternalID         *string            `json:"external_id"`
	GroupID            *GroupID           `json:"group_id"`
	Name               string             `json:"name"`
	Notes              string             `json:"notes"`
	SharedComments     bool               `json:"shared_comments"`
	SharedTickets      bool               `json:"shared_tickets"`
	Tags               []Tag              `json:"tags"`
	UpdatedAt          time.Time          `json:"updated_at"`
	OrganizationFields OrganizationFields `json:"organization_fields"`
}

type OrganizationAutocompleteResponse struct {
	Organizations []Organization `json:"organizations"`
	OffsetPaginationResponse
}

type OrganizationFieldConfiguration struct {
	Active              bool                  `json:"active"`
	CreatedAt           time.Time             `json:"created_at"`
	CustomFieldOptions  []CustomFieldOption   `json:"custom_field_options"`
	Description         string                `json:"description"`
	ID                  OrganizationFieldID   `json:"id"`
	Key                 string                `json:"key"`
	Position            uint64                `json:"position"`
	RawDescription      string                `json:"raw_description"`
	RawTitle            string                `json:"raw_title"`
	RegexpForValidation *string               `json:"regexp_for_validation"`
	System              bool                  `json:"system"`
	Tag                 Tag                   `json:"tag"`
	Title               string                `json:"title"`
	Type                OrganizationFieldType `json:"type"`
	UpdatedAt           time.Time             `json:"updated_at"`
	URL                 string                `json:"url"`
}

type OrganizationFieldConfigurationResponse struct {
	OrganizationField OrganizationFieldConfiguration `json:"organization_field"`
}

type OrganizationFieldID uint64

type OrganizationFieldPayload struct {
	OrganizationField any `json:"organization_field"`
}

type OrganizationFieldService struct {
	// contains filtered or unexported fields
}

type OrganizationFieldType string

type OrganizationFields map[string]any

type OrganizationFieldsConfigurationResponse struct {
	OrganizationFields []OrganizationFieldConfiguration `json:"organization_fields"`
	CursorPaginationResponse
}

type OrganizationID uint64

type OrganizationMembership struct {
	CreatedAt        time.Time                `json:"created_at"`
	Default          bool                     `json:"default"`
	ID               OrganizationMembershipID `json:"id"`
	OrganizationID   OrganizationID           `json:"organization_id"`
	OrganizationName string                   `json:"organization_name"`
	UpdatedAt        *time.Time               `json:"updated_at"`
	URL              string                   `json:"url"`
	UserID           UserID                   `json:"user_id"`
	ViewTickets      bool                     `json:"view_tickets"`
}

type OrganizationMembershipID uint64

type OrganizationMembershipPayload struct {
	OrganizationMembership OrganizationMembershipPayloadData `json:"organization_membership"`
}

type OrganizationMembershipPayloadData struct {
	UserID         UserID         `json:"user_id"`
	OrganizationID OrganizationID `json:"organization_id"`
}

type OrganizationMembershipResponse struct {
	OrganizationMembership OrganizationMembership `json:"organization_membership"`
}

type OrganizationMembershipService struct {
	// contains filtered or unexported fields
}

type OrganizationMembershipsResponse struct {
	OrganizationMemberships []OrganizationMembership `json:"organization_memberships"`
	CursorPaginationResponse
}

type OrganizationPayload struct {
	Organization any `json:"organization"`
}

type OrganizationResponse struct {
	Organization Organization `json:"organization"`
}

type OrganizationSatisfactionRating struct {
	Score string `json:"score"`
}

type OrganizationService struct {
	// contains filtered or unexported fields
}

type OrganizationVia struct {
	Channel string `json:"channel"`
}

type OrganizationsIncrementalExportResponse struct {
	OrganizationsResponse
	IncrementalExportResponse
}

type OrganizationsResponse struct {
	Organizations []Organization `json:"organizations"`
}

type PermissionGroupID uint64

type PostID string

type RealTimeChatRestService struct {
	// contains filtered or unexported fields
}

type RealTimeChatService struct {
	// contains filtered or unexported fields
}

type RealTimeChatStreamingService struct {
	// contains filtered or unexported fields
}

type ReasonCode uint64

type ReasonID uint64

type RequestPreProcessor interface {
	ProcessRequest(r *http.Request) error
}

type RequestPreProcessorFunc func(*http.Request) error

type SatisfactionRating struct {
	ID          SatisfactionRatingID `json:"id"`
	AssigneeID  *UserID              `json:"assignee_id"`
	Comment     *string              `json:"comment"`
	CreatedAt   time.Time            `json:"created_at"`
	GroupID     *GroupID             `json:"group_id"`
	Reason      *string              `json:"reason"`
	ReasonCode  *ReasonCode          `json:"reason_code"`
	ReasonID    *ReasonID            `json:"reason_id"`
	RequesterID UserID               `json:"requester_id"`
	Score       string               `json:"score"`
	TicketID    TicketID             `json:"ticket_id"`
	UpdatedAt   *time.Time           `json:"updated_at"`
	URL         string               `json:"url"`
}

type SatisfactionRatingID uint64

type SatisfactionRatingResponse struct {
	SatisfactionRating SatisfactionRating `json:"satisfaction_rating"`
}

type SatisfactionRatingScore string

type SatisfactionRatingService struct {
	// contains filtered or unexported fields
}

type SatisfactionRatingsResponse struct {
	SatisfactionRatings []SatisfactionRating `json:"satisfaction_ratings"`
	CursorPaginationResponse
}

type Schedule struct {
	ID        ScheduleID         `json:"id"`
	Name      string             `json:"name"`
	TimeZone  string             `json:"time_zone"`
	CreatedAt time.Time          `json:"created_at"`
	UpdatedAt time.Time          `json:"updated_at"`
	Intervals []ScheduleInterval `json:"intervals"`
}

type ScheduleID uint64

type ScheduleInterval struct {
	StartTime int `json:"start_time"`
	EndTime   int `json:"end_time"`
}

type ScheduleService struct {
	// contains filtered or unexported fields
}

type SchedulesResponse struct {
	Schedules []Schedule `json:"schedules"`
}

type Section struct {
	CategoryID      CategoryID `json:"category_id"`
	CreatedAt       time.Time  `json:"created_at"`
	Description     string     `json:"description"`
	HTMLURL         string     `json:"html_url"`
	ID              SectionID  `json:"id"`
	Locale          string     `json:"locale"`
	Name            string     `json:"name"`
	Outdated        bool       `json:"outdated"`
	ParentSectionID any        `json:"parent_section_id"`
	Position        uint       `json:"position"`
	Sorting         string     `json:"sorting"`
	SourceLocale    string     `json:"source_locale"`
	ThemeTemplate   string     `json:"theme_template"`
	UpdatedAt       time.Time  `json:"updated_at"`
	URL             string     `json:"url"`
}

type SectionID uint64

type SectionService struct {
	// contains filtered or unexported fields
}

type SectionsResponse struct {
	Sections     []Section `json:"sections"`
	Page         int       `json:"page"`
	PreviousPage any       `json:"previous_page"`
	NextPage     string    `json:"next_page"`
	PerPage      int       `json:"per_page"`
	PageCount    int       `json:"page_count"`
	Count        int       `json:"count"`
	SortBy       string    `json:"sort_by"`
	SortOrder    string    `json:"sort_order"`
	CursorPaginationResponse
}

type Service struct {
	// contains filtered or unexported fields
}

type SideConversationCreatePayload struct {
	Message SideConversationMessage `json:"message"`
}

type SideConversationMessage struct {
	Subject string                   `json:"subject"`
	Body    string                   `json:"body"`
	To      []SideConversationTarget `json:"to"`
}

type SideConversationService struct {
	// contains filtered or unexported fields
}

type SideConversationTarget interface {
	SideConversationTarget()
}

type SideConversationTargetChildTicket struct {
	SupportGroupID GroupID `json:"support_group_id"`
	SupportAgentID UserID  `json:"support_agent_id,omitempty"`
}

type SourceID int64

type SupportService struct {
	// contains filtered or unexported fields
}

type SuspendedTicket struct {
	ID        SuspendedTicketID     `json:"id"`
	Subject   string                `json:"subject"`
	Cause     string                `json:"cause"`
	Author    SuspendedTicketAuthor `json:"author"`
	CauseID   int                   `json:"cause_id"`
	TicketID  *TicketID             `json:"ticket_id"`
	CreatedAt time.Time             `json:"created_at"`
	UpdatedAt time.Time             `json:"updated_at"`
	Recipient string                `json:"recipient"`
}

type SuspendedTicketAuthor struct {
	ID    *UserID `json:"id"`
	Name  string  `json:"name"`
	Email string  `json:"email"`
}

type SuspendedTicketID uint64

type SuspendedTicketService struct {
	// contains filtered or unexported fields
}

type SuspendedTicketsResponse struct {
	SuspendedTickets []SuspendedTicket `json:"suspended_tickets"`
	CursorPaginationResponse
}

type Tag string

type TagMeta struct {
	Name  Tag    `json:"name"`
	Count uint64 `json:"count"`
}

type TagSearchResponse struct {
	Tags []Tag `json:"tags"`
	OffsetPaginationResponse
}

type Tags []Tag

type TagsPayload struct {
	Tags Tags `json:"tags"`
}

type TagsResponse struct {
	Tags []TagMeta `json:"tags"`
	CursorPaginationResponse
}

type Ticket struct {
	AssigneeID         *UserID                  `json:"assignee_id"`
	CreatedAt          time.Time                `json:"created_at"`
	CollaboratorIDs    []UserID                 `json:"collaborator_ids"`
	CustomFields       []TicketField            `json:"custom_fields"`
	Description        string                   `json:"description"`
	DueAt              *time.Time               `json:"due_at"`
	ExternalID         *string                  `json:"external_id"`
	Fields             []TicketField            `json:"fields"`
	FollowerIDs        []UserID                 `json:"follower_ids"`
	GroupID            *GroupID                 `json:"group_id"`
	HasIncidents       bool                     `json:"has_incidents"`
	ID                 TicketID                 `json:"id"`
	IsPublic           bool                     `json:"is_public"`
	OrganizationID     *OrganizationID          `json:"organization_id"`
	Priority           string                   `json:"priority"`
	ProblemID          *TicketID                `json:"problem_id"`
	RequesterID        UserID                   `json:"requester_id"`
	SatisfactionRating TicketSatisfactionRating `json:"satisfaction_rating"`
	Status             string                   `json:"status"`
	Subject            string                   `json:"subject"`
	SubmitterID        UserID                   `json:"submitter_id"`
	Tags               Tags                     `json:"tags"`
	TicketFormID       TicketFormID             `json:"ticket_form_id"`
	Type               *string                  `json:"type"`
	UpdatedAt          time.Time                `json:"updated_at"`
	URL                string                   `json:"url"`
	Via                TicketVia                `json:"via"`

	Dates TicketDates `json:"dates"`
}

type TicketAttachment struct {
	ContentType           string            `json:"content_type"`
	ContentURL            string            `json:"content_url"`
	Deleted               bool              `json:"deleted"`
	FileName              string            `json:"file_name"`
	Height                uint64            `json:"height"`
	ID                    AttachmentID      `json:"id"`
	Inline                bool              `json:"inline"`
	MalwareAccessOverride bool              `json:"malware_access_override"`
	MalwareScanResult     MalwareScanResult `json:"malware_scan_result"`
	MappedContentURL      string            `json:"mapped_content_url"`
	Size                  uint64            `json:"size"`
	URL                   string            `json:"url"`
	Width                 uint64            `json:"width"`
}

type TicketAttachmentResponse struct {
	Attachment TicketAttachment `json:"attachment"`
}

type TicketAttachmentService struct {
	// contains filtered or unexported fields
}

type TicketAttachmentUploadResponse struct {
	Upload struct {
		Attachment  TicketAttachment   `json:"attachment"`
		Attachments []TicketAttachment `json:"attachments"`
		Token       UploadToken        `json:"token"`
	} `json:"upload"`
}

type TicketAudit struct {
	ID        TicketAuditID      `json:"id"`
	TicketID  int                `json:"ticket_id"`
	CreatedAt time.Time          `json:"created_at"`
	AuthorID  int                `json:"author_id"`
	Events    []TicketAuditEvent `json:"events"`
}

type TicketAuditEvent struct {
	ID            TicketAuditEventID `json:"id"`
	Type          string             `json:"type"`
	FieldName     string             `json:"field_name"`
	PreviousValue any                `json:"previous_value"`
	Value         any                `json:"value"`
}

type TicketAuditEventID uint64

type TicketAuditID uint64

type TicketAuditResponse struct {
	Audit TicketAudit `json:"audit"`
}

type TicketAuditService struct {
	// contains filtered or unexported fields
}

type TicketAuditsResponse struct {
	Audits []TicketAudit `json:"audits"`
	CursorPaginationResponse
}

type TicketComment struct {
	ID          TicketCommentID       `json:"id"`
	Attachments []TicketAttachment    `json:"attachments"`
	AuditID     AuditID               `json:"audit_id"`
	AuthorID    UserID                `json:"author_id"`
	Body        string                `json:"body"`
	CreatedAt   time.Time             `json:"created_at"`
	HTMLBody    string                `json:"html_body"`
	Metadata    TicketCommentMetadata `json:"metadata"`
	PlainBody   string                `json:"plain_body"`
	Public      bool                  `json:"public"`
	Type        string                `json:"type"`
	Uploads     []UploadToken         `json:"uploads"`
}

type TicketCommentID uint64

type TicketCommentMetadata struct {
	System TicketCommentMetadataSystem `json:"system"`
	Via    TicketVia                   `json:"via"`
	Flags  []uint                      `json:"flags"` // https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments/#comment-flags
}

type TicketCommentMetadataSystem struct {
	Client    string  `json:"client"`
	IPAddress string  `json:"ip_address"`
	Latitude  float64 `json:"latitude"`
	Location  string  `json:"location"`
	Longitude float64 `json:"longitude"`
}

type TicketCommentResponse struct {
	Comments []TicketComment `json:"comments"`
	Users    []User          `json:"users"`
	CursorPaginationResponse
}

type TicketCommentService struct {
	// contains filtered or unexported fields
}

type TicketCommentSideload string

type TicketDates struct {
	AssigneeUpdatedAt    *time.Time `json:"assignee_updated_at"`
	RequesterUpdatedAt   *time.Time `json:"requester_updated_at"`
	StatusUpdatedAt      *time.Time `json:"status_updated_at"`
	InitiallyAssignedAt  *time.Time `json:"initially_updated_at"`
	AssignedAt           *time.Time `json:"assigned_updated_at"`
	SolvedAt             *time.Time `json:"solved_updated_at"`
	LatestCommentAddedAt *time.Time `json:"latest_comment_added_at"`
}

type TicketField struct {
	ID    TicketFieldID `json:"id"`
	Value any           `json:"value"`
}

type TicketFieldConfiguration struct {
	Active              bool                `json:"active"`
	AgentDescription    string              `json:"agent_description"`
	CollapsedForAgents  bool                `json:"collapsed_for_agents"`
	CreatedAt           time.Time           `json:"created_at"`
	CustomFieldOptions  []CustomFieldOption `json:"custom_field_options"`
	CustomStatuses      []CustomStatus      `json:"custom_statuses"`
	Description         string              `json:"description"`
	EditableInPortal    bool                `json:"editable_in_portal"`
	ID                  TicketFieldID       `json:"id"`
	Position            uint64              `json:"position"`
	RawDescription      string              `json:"raw_description"`
	RawTitle            string              `json:"raw_title"`
	RawTitleInPortal    string              `json:"raw_title_in_portal"`
	RegexpForValidation *string             `json:"regexp_for_validation"`
	Removable           bool                `json:"removable"`
	Required            bool                `json:"required"`
	RequiredInPortal    bool                `json:"required_in_portal"`
	Tag                 Tag                 `json:"tag"`
	Title               string              `json:"title"`
	TitleInPortal       string              `json:"title_in_portal"`
	Type                TicketFieldType     `json:"type"`
	UpdatedAt           time.Time           `json:"updated_at"`
	URL                 string              `json:"url"`
	VisibleInPortal     bool                `json:"visible_in_portal"`
}

type TicketFieldConfigurationResponse struct {
	TicketField TicketFieldConfiguration `json:"ticket_field"`
}

type TicketFieldID uint64

type TicketFieldPayload struct {
	TicketField any `json:"ticket_field"`
}

type TicketFieldService struct {
	// contains filtered or unexported fields
}

type TicketFieldType string

type TicketFields []TicketField

type TicketFieldsConfigurationResponse struct {
	TicketFields []TicketFieldConfiguration `json:"ticket_fields"`
	CursorPaginationResponse
}

type TicketForm struct {
	URL            string          `json:"url"`
	Name           string          `json:"name"`
	DisplayName    string          `json:"display_name"`
	ID             TicketFormID    `json:"id"`
	RawName        string          `json:"raw_name"`
	RawDisplayName string          `json:"raw_display_name"`
	EndUserVisible bool            `json:"end_user_visible"`
	Position       int             `json:"position"`
	TicketFieldIds []TicketFieldID `json:"ticket_field_ids"`
	Active         bool            `json:"active"`
	Default        bool            `json:"default"`
	CreatedAt      time.Time       `json:"created_at"`
	UpdatedAt      time.Time       `json:"updated_at"`
	InAllBrands    bool            `json:"in_all_brands"`
}

type TicketFormID uint64

type TicketFormResponse struct {
	TicketForm TicketForm `json:"ticket_form"`
}

type TicketFormService struct {
	// contains filtered or unexported fields
}

type TicketFormsResponse struct {
	TicketForms []TicketForm `json:"ticket_forms"`
}

type TicketID uint64

type TicketPayload struct {
	Ticket any `json:"ticket"`
}

type TicketResponse struct {
	Ticket Ticket `json:"ticket"`
}

type TicketSatisfactionRating struct {
	Score string `json:"score"`
}

type TicketService struct {
	// contains filtered or unexported fields
}