asm

type AsmApiClient interface {
	// Creates an agent session and enables the voice channel
	CreateSession(ctx context.Context, in *CreateSessionReq, opts ...grpc.CallOption) (*CreateSessionRes, error)
	// Returns an aggregate of the statuses of all channels
	GetStatus(ctx context.Context, in *GetStatusReq, opts ...grpc.CallOption) (*GetStatusRes, error)
	// Closes an asm session and all sub sessions
	EndSession(ctx context.Context, in *EndSessionReq, opts ...grpc.CallOption) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(ctx context.Context, in *GetCurrentSessionReq, opts ...grpc.CallOption) (*AsmSession, error)
	// Updates the currently active subsession
	SwitchSubsession(ctx context.Context, in *SwitchSubsessionReq, opts ...grpc.CallOption) (*SwitchSubsessionRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(ctx context.Context, in *ListConversationsReq, opts ...grpc.CallOption) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(ctx context.Context, in *AssignNewConversationReq, opts ...grpc.CallOption) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(ctx context.Context, in *ListAgentsReq, opts ...grpc.CallOption) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(ctx context.Context, in *SetConversationCollectedDataReq, opts ...grpc.CallOption) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(ctx context.Context, in *GetQueuesDetailsReq, opts ...grpc.CallOption) (*commons.GetQueuesDetailsRes, error)
}

type AsmApiServer interface {
	// Creates an agent session and enables the voice channel
	CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)
	// Returns an aggregate of the statuses of all channels
	GetStatus(context.Context, *GetStatusReq) (*GetStatusRes, error)
	// Closes an asm session and all sub sessions
	EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)
	// Updates the currently active subsession
	SwitchSubsession(context.Context, *SwitchSubsessionReq) (*SwitchSubsessionRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)
	// contains filtered or unexported methods
}

type AsmClient interface {
	// Streams back status updates for the given asm session
	// only the asm session sid filter is allowed
	StreamAgentState(ctx context.Context, in *StreamAgentStateReq, opts ...grpc.CallOption) (Asm_StreamAgentStateClient, error)
	// Streams back statuses for the desired filter
	ManagerStreamAgentState(ctx context.Context, in *ManagerStreamAgentStateReq, opts ...grpc.CallOption) (Asm_ManagerStreamAgentStateClient, error)
	PushEvents(ctx context.Context, in *PushEventsReq, opts ...grpc.CallOption) (*PushEventsRes, error)
	// Creates an agent session and enables the voice channel
	CreateSession(ctx context.Context, in *CreateSessionReq, opts ...grpc.CallOption) (*CreateSessionRes, error)
	// Closes an asm session and all sub sessions
	EndSession(ctx context.Context, in *EndSessionReq, opts ...grpc.CallOption) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(ctx context.Context, in *GetCurrentSessionReq, opts ...grpc.CallOption) (*AsmSession, error)
	// Updates the currently active subsession
	EnableVoice(ctx context.Context, in *EnableVoiceReq, opts ...grpc.CallOption) (*EnableVoiceRes, error)
	DisableVoice(ctx context.Context, in *DisableVoiceReq, opts ...grpc.CallOption) (*DisableVoiceRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(ctx context.Context, in *ListConversationsReq, opts ...grpc.CallOption) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(ctx context.Context, in *AssignNewConversationReq, opts ...grpc.CallOption) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(ctx context.Context, in *ListAgentsReq, opts ...grpc.CallOption) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(ctx context.Context, in *SetConversationCollectedDataReq, opts ...grpc.CallOption) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(ctx context.Context, in *GetQueuesDetailsReq, opts ...grpc.CallOption) (*commons.GetQueuesDetailsRes, error)
}

type AsmServer interface {
	// Streams back status updates for the given asm session
	// only the asm session sid filter is allowed
	StreamAgentState(*StreamAgentStateReq, Asm_StreamAgentStateServer) error
	// Streams back statuses for the desired filter
	ManagerStreamAgentState(*ManagerStreamAgentStateReq, Asm_ManagerStreamAgentStateServer) error
	PushEvents(context.Context, *PushEventsReq) (*PushEventsRes, error)
	// Creates an agent session and enables the voice channel
	CreateSession(context.Context, *CreateSessionReq) (*CreateSessionRes, error)
	// Closes an asm session and all sub sessions
	EndSession(context.Context, *EndSessionReq) (*EndSessionRes, error)
	// Gets an agent's current asm session
	GetCurrentSession(context.Context, *GetCurrentSessionReq) (*AsmSession, error)
	// Updates the currently active subsession
	EnableVoice(context.Context, *EnableVoiceReq) (*EnableVoiceRes, error)
	DisableVoice(context.Context, *DisableVoiceReq) (*DisableVoiceRes, error)
	// Lists the conversations for an assigned agent
	ListConversations(context.Context, *ListConversationsReq) (*ListConversationsRes, error)
	// Assign agent to matched conversation based on skills and channelTypes requested
	AssignNewConversation(context.Context, *AssignNewConversationReq) (*AssignNewConversationRes, error)
	// List all agents for the given user. Contains statistical enrichments for each agent and their conversations.
	ListAgents(context.Context, *ListAgentsReq) (*ListAgentsRes, error)
	// Set collected data per conversation
	SetConversationCollectedData(context.Context, *SetConversationCollectedDataReq) (*SetConversationCollectedDataRes, error)
	// Set queue details
	GetQueuesDetails(context.Context, *GetQueuesDetailsReq) (*commons.GetQueuesDetailsRes, error)
	// contains filtered or unexported methods
}

type AsmSession struct {
	AsmSessionSid   int64                  `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	AsmSessionStart *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=asm_session_start,json=asmSessionStart,proto3" json:"asm_session_start,omitempty"`
	AsmSessionEnd   *timestamppb.Timestamp `protobuf:"bytes,5,opt,name=asm_session_end,json=asmSessionEnd,proto3" json:"asm_session_end,omitempty"`
	VoiceSession    *VoiceSession          `protobuf:"bytes,6,opt,name=voice_session,json=voiceSession,proto3" json:"voice_session,omitempty"`
	// contains filtered or unexported fields
}

type Asm_ManagerStreamAgentStateClient interface {
	Recv() (*commons.ManagerStreamAgentStateRes, error)
	grpc.ClientStream
}

type Asm_ManagerStreamAgentStateServer interface {
	Send(*commons.ManagerStreamAgentStateRes) error
	grpc.ServerStream
}

type Asm_StreamAgentStateClient interface {
	Recv() (*commons.StreamAgentStateRes, error)
	grpc.ClientStream
}

type Asm_StreamAgentStateServer interface {
	Send(*commons.StreamAgentStateRes) error
	grpc.ServerStream
}

type AssignNewConversationReq struct {
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// skills
	Skills map[string]int64 `` /* 154-byte string literal not displayed */
	// channel type - voice|sms|email|chat
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// contains filtered or unexported fields
}

type AssignNewConversationRes struct {
	Conversation *Conversation `protobuf:"bytes,1,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// send back ghost notifier referenceID
	ReferenceId string `protobuf:"bytes,2,opt,name=reference_id,json=referenceId,proto3" json:"reference_id,omitempty"`
	// contains filtered or unexported fields
}

type Conversation struct {

	// conversation details
	// agent conversation id
	ConversationSid int64 `protobuf:"varint,6,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// initial agent conversation created time
	ConversationCreatedTime *timestamppb.Timestamp `` /* 132-byte string literal not displayed */
	// agent conversation assigned time
	AssignedLastUpdatedTime *timestamppb.Timestamp `` /* 134-byte string literal not displayed */
	// conversation status - open, closed
	ConversationStatus commons.ConversationStatus `` /* 152-byte string literal not displayed */
	// channel type - voice|sms|email|chat
	ChannelType  commons.ChannelType                      `protobuf:"varint,10,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	CustomerInfo *commons.ConversationCustomerInformation `protobuf:"bytes,11,opt,name=customer_info,json=customerInfo,proto3" json:"customer_info,omitempty"`
	// received time
	LastMessageTime *timestamppb.Timestamp `protobuf:"bytes,12,opt,name=last_message_time,json=lastMessageTime,proto3" json:"last_message_time,omitempty"`
	// skills
	Skills *ConversationSkills `protobuf:"bytes,13,opt,name=skills,proto3" json:"skills,omitempty"`
	// agent conversation assignment status
	AssignmentStatus commons.AgentConversationAssignmentStatus `` /* 162-byte string literal not displayed */
	// agent conversation assignment type
	AssignmentType commons.AgentConversationAssignmentType `` /* 154-byte string literal not displayed */
	// sla and timeouts
	SlaTimeouts *commons.SLATimeouts `protobuf:"bytes,16,opt,name=sla_timeouts,json=slaTimeouts,proto3" json:"sla_timeouts,omitempty"`
	// conversation collected data
	ConversationCollectedData *commons.ConversationCollectedData `` /* 139-byte string literal not displayed */
	// the time that the last group of message started. A message group is a
	// continuous set of messages from the same type of sender
	LastMessageGroupTime *timestamppb.Timestamp `` /* 126-byte string literal not displayed */
	// the sender type of the last message group
	LastMessageGroupType commons.OmniSenderType `` /* 159-byte string literal not displayed */
	// contains filtered or unexported fields
}

type ConversationSkills struct {
	Skills map[string]bool `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

type CreateSessionReq struct {
	HuntGroupSid   int64                     `protobuf:"varint,1,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills         map[string]int64          `` /* 154-byte string literal not displayed */
	SubsessionType commons.AsmSubsessionType `` /* 139-byte string literal not displayed */
	// contains filtered or unexported fields
}

type CreateSessionRes struct {
	AsmSessionSid     int64              `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	VoiceSessionSid   int64              `protobuf:"varint,2,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,3,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

type DisableVoiceReq struct {
	AsmSessionSid int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64            `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

type DisableVoiceRes struct {
	// contains filtered or unexported fields
}

type EnableVoiceReq struct {
	AsmSessionSid int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64            `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

type EnableVoiceRes struct {
	VoiceSessionSid   int64              `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,2,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

type EndSessionReq struct {
	AsmSessionSid int64  `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	Reason        string `protobuf:"bytes,2,opt,name=reason,proto3" json:"reason,omitempty"`
	// contains filtered or unexported fields
}

type EndSessionRes struct {
	// contains filtered or unexported fields
}

type GetCurrentSessionReq struct {
	// contains filtered or unexported fields
}

type GetQueuesDetailsReq struct {

	// the agent's asm session
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the channel types to get details for
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// the skills to check
	Skills map[string]int64 `` /* 154-byte string literal not displayed */
	// contains filtered or unexported fields
}

type GetStatusReq struct {
	AsmSessionSid           int64            `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	PerformKeepAlive        bool             `protobuf:"varint,2,opt,name=perform_keep_alive,json=performKeepAlive,proto3" json:"perform_keep_alive,omitempty"`
	PerformGetQueuedCalls   bool             `` /* 129-byte string literal not displayed */
	PerformGetMessage       bool             `protobuf:"varint,4,opt,name=perform_get_message,json=performGetMessage,proto3" json:"perform_get_message,omitempty"`
	MinimumMessageTimestamp int64            `` /* 133-byte string literal not displayed */
	Skills                  []string         `protobuf:"bytes,6,rep,name=skills,proto3" json:"skills,omitempty"`
	Events                  []*commons.Event `protobuf:"bytes,7,rep,name=events,proto3" json:"events,omitempty"`
	// the current agents pbx extensions
	AgentPbxExtensions []string `protobuf:"bytes,8,rep,name=agent_pbx_extensions,json=agentPbxExtensions,proto3" json:"agent_pbx_extensions,omitempty"`
	// contains filtered or unexported fields
}

type GetStatusRes struct {
	VoiceStatus *VoiceStatus `protobuf:"bytes,1,opt,name=voice_status,json=voiceStatus,proto3" json:"voice_status,omitempty"`
	// contains filtered or unexported fields
}

type ListAgentsReq struct {
	// contains filtered or unexported fields
}

type ListAgentsRes struct {

	// list of agents in the system with enrichments
	Agents []*commons.DashboardAgentInfo `protobuf:"bytes,1,rep,name=agents,proto3" json:"agents,omitempty"`
	// contains filtered or unexported fields
}

type ListConversationsReq struct {

	// the asm session identifier
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// the currently signed in user
	AuthenticatedUser *auth.AuthenticatedUser `protobuf:"bytes,2,opt,name=authenticated_user,json=authenticatedUser,proto3" json:"authenticated_user,omitempty"`
	// an optional field, used to select a specific user rather than the auth user
	UserId string `protobuf:"bytes,3,opt,name=user_id,json=userId,proto3" json:"user_id,omitempty"`
	// an optional field, if only wanting to retrieve conversations with specific statuses
	Statuses []commons.ConversationStatus `protobuf:"varint,4,rep,packed,name=statuses,proto3,enum=api.commons.ConversationStatus" json:"statuses,omitempty"`
	// field mask to filter what is returned by each row
	FieldMask *fieldmaskpb.FieldMask `protobuf:"bytes,5,opt,name=field_mask,json=fieldMask,proto3" json:"field_mask,omitempty"`
	// the channel types to list conversations for
	ChannelTypes []commons.ChannelType `` /* 134-byte string literal not displayed */
	// contains filtered or unexported fields
}

type ListConversationsRes struct {

	// the conversations retrieved
	Conversations []*commons.OmniConversation `protobuf:"bytes,1,rep,name=conversations,proto3" json:"conversations,omitempty"`
	// Token to retrieve the next page of tasks, or empty if there are no more pages
	// Only returned if using the ByTime or ByAssignedUser filters
	NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
	// contains filtered or unexported fields
}

type ManagerStreamAgentStateReq struct {
	// contains filtered or unexported fields
}

type PushEventsReq struct {
	AsmSessionSid int64               `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	Events        []*commons.AsmEvent `protobuf:"bytes,2,rep,name=events,proto3" json:"events,omitempty"`
	// contains filtered or unexported fields
}

type PushEventsRes struct {
	// contains filtered or unexported fields
}

type QueuedCalls struct {

	// calls that were queued and have a matching subset of the agent_skills from the request.
	AgentQueueCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,16,rep,name=agent_queue_calls,json=agentQueueCalls,proto3" json:"agent_queue_calls,omitempty"`
	// calls that were placed on multi-hold by the agent_sid from the request.
	OnHoldCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,17,rep,name=on_hold_calls,json=onHoldCalls,proto3" json:"on_hold_calls,omitempty"`
	// calls that were placed in the Hold Queue Monitor, are still on hold by the destination (hold music is being played by the other party) and have
	// a matching subset of the agent_skills from the request.
	HqmCalls []*QueuedCalls_QueuedCallData `protobuf:"bytes,18,rep,name=hqm_calls,json=hqmCalls,proto3" json:"hqm_calls,omitempty"`
	// contains filtered or unexported fields
}

type QueuedCalls_QueuedCallData struct {

	// id of the found call.
	CallSid int64 `protobuf:"varint,1,opt,name=call_sid,json=callSid,proto3" json:"call_sid,omitempty"`
	// number dialed when the call was placed.
	PhoneNumber string `protobuf:"bytes,2,opt,name=phone_number,json=phoneNumber,proto3" json:"phone_number,omitempty"`
	// caller_id used when the call was placed.
	CallerId string `protobuf:"bytes,3,opt,name=caller_id,json=callerId,proto3" json:"caller_id,omitempty"`
	// call type of the found call.
	CallType commons.CallType_Enum `protobuf:"varint,4,opt,name=call_type,json=callType,proto3,enum=api.commons.CallType_Enum" json:"call_type,omitempty"`
	// timestamp indicating when the call started.
	StartDate *timestamppb.Timestamp `protobuf:"bytes,5,opt,name=start_date,json=startDate,proto3" json:"start_date,omitempty"`
	// timestamp indicating when the call was put on hold (only set when call is a hold call).
	HoldDate *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=hold_date,json=holdDate,proto3" json:"hold_date,omitempty"`
	// formatted skills that the call requires.
	Skills []string `protobuf:"bytes,7,rep,name=skills,proto3" json:"skills,omitempty"`
	// indicates if the call is specific to the agent (multi-hold) or it can be picked up by multiple agents (queued and HQM calls).
	AgentSpecific bool `protobuf:"varint,8,opt,name=agent_specific,json=agentSpecific,proto3" json:"agent_specific,omitempty"`
	// queued notification type of the call.
	QueuedNotificationType commons.QueuedNotificationType `` /* 170-byte string literal not displayed */
	// contains filtered or unexported fields
}

type SetConversationCollectedDataReq struct {

	// conversation_id
	ConversationSid int64 `protobuf:"varint,1,opt,name=conversation_sid,json=conversationSid,proto3" json:"conversation_sid,omitempty"`
	// channel type - email|sms|chat|voice
	ChannelType commons.ChannelType `protobuf:"varint,2,opt,name=channel_type,json=channelType,proto3,enum=api.commons.ChannelType" json:"channel_type,omitempty"`
	// collected data - key/value
	CollectedData map[string]string `` /* 188-byte string literal not displayed */
	// asm session sid
	AsmSessionSid int64 `protobuf:"varint,4,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	// contains filtered or unexported fields
}

type SetConversationCollectedDataRes struct {
	// contains filtered or unexported fields
}

type StreamAgentStateReq struct {
	AsmSessionSid int64 `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	KeepAlive     bool  `protobuf:"varint,2,opt,name=keep_alive,json=keepAlive,proto3" json:"keep_alive,omitempty"`
	// contains filtered or unexported fields
}

type SwitchSubsessionReq struct {
	AsmSessionSid int64                     `protobuf:"varint,1,opt,name=asm_session_sid,json=asmSessionSid,proto3" json:"asm_session_sid,omitempty"`
	HuntGroupSid  int64                     `protobuf:"varint,2,opt,name=hunt_group_sid,json=huntGroupSid,proto3" json:"hunt_group_sid,omitempty"`
	Skills        map[string]int64          `` /* 154-byte string literal not displayed */
	ChannelType   commons.AsmSubsessionType `` /* 130-byte string literal not displayed */
	// contains filtered or unexported fields
}

type SwitchSubsessionRes struct {
	VoiceSessionSid   int64              `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceRegistration *VoiceRegistration `protobuf:"bytes,2,opt,name=voice_registration,json=voiceRegistration,proto3" json:"voice_registration,omitempty"`
	// contains filtered or unexported fields
}

type UnimplementedAsmApiServer struct {
}

type UnimplementedAsmServer struct {
}

type UnsafeAsmApiServer interface {
	// contains filtered or unexported methods
}

type UnsafeAsmServer interface {
	// contains filtered or unexported methods
}

type VoiceRegistration struct {

	// The pin used to log in via a connected phone
	Username string `protobuf:"bytes,2,opt,name=username,proto3" json:"username,omitempty"`
	// The pass used to log in via a connected phone
	Password string `protobuf:"bytes,3,opt,name=password,proto3" json:"password,omitempty"`
	// The extention appended
	DialUrl string `protobuf:"bytes,4,opt,name=dial_url,json=dialUrl,proto3" json:"dial_url,omitempty"`
	// pstn phone number that will be used for the agent to dial in
	// if it's an empty string then the voip connection must be used
	PstnPhone           string `protobuf:"bytes,5,opt,name=pstn_phone,json=pstnPhone,proto3" json:"pstn_phone,omitempty"`
	DefaultTimeZone     string `protobuf:"bytes,6,opt,name=default_time_zone,json=defaultTimeZone,proto3" json:"default_time_zone,omitempty"`
	ExpirationTimestamp int64  `protobuf:"varint,7,opt,name=expiration_timestamp,json=expirationTimestamp,proto3" json:"expiration_timestamp,omitempty"`
	// contains filtered or unexported fields
}

type VoiceSession struct {
	VoiceSessionSid   int64                  `protobuf:"varint,1,opt,name=voice_session_sid,json=voiceSessionSid,proto3" json:"voice_session_sid,omitempty"`
	VoiceSessionStart *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=voice_session_start,json=voiceSessionStart,proto3" json:"voice_session_start,omitempty"`
	VoiceSessionEnd   *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=voice_session_end,json=voiceSessionEnd,proto3" json:"voice_session_end,omitempty"`
	// contains filtered or unexported fields
}

type VoiceStatus struct {
	Status              int64                     `protobuf:"varint,2,opt,name=status,proto3" json:"status,omitempty"`
	StatusDesc          commons.AgentStatus_Enum  `` /* 126-byte string literal not displayed */
	Paused              bool                      `protobuf:"varint,4,opt,name=paused,proto3" json:"paused,omitempty"`
	Queue               string                    `protobuf:"bytes,5,opt,name=queue,proto3" json:"queue,omitempty"`
	CurrentSessionId    int64                     `protobuf:"varint,6,opt,name=current_session_id,json=currentSessionId,proto3" json:"current_session_id,omitempty"`
	LastStatusChange    int64                     `protobuf:"varint,7,opt,name=last_status_change,json=lastStatusChange,proto3" json:"last_status_change,omitempty"`
	Monitoring          bool                      `protobuf:"varint,8,opt,name=monitoring,proto3" json:"monitoring,omitempty"`
	CallsCount          int64                     `protobuf:"varint,9,opt,name=calls_count,json=callsCount,proto3" json:"calls_count,omitempty"`
	LastSipCode         int64                     `protobuf:"varint,10,opt,name=last_sip_code,json=lastSipCode,proto3" json:"last_sip_code,omitempty"`
	AgentPeerIsLostCall bool                      `` /* 126-byte string literal not displayed */
	Disabled            bool                      `protobuf:"varint,12,opt,name=disabled,proto3" json:"disabled,omitempty"`
	KeepAliveSucceeded  bool                      `protobuf:"varint,13,opt,name=keep_alive_succeeded,json=keepAliveSucceeded,proto3" json:"keep_alive_succeeded,omitempty"`
	Message             string                    `protobuf:"bytes,14,opt,name=message,proto3" json:"message,omitempty"`
	MessageTimestamp    int64                     `protobuf:"varint,15,opt,name=message_timestamp,json=messageTimestamp,proto3" json:"message_timestamp,omitempty"`
	QueuedCalls         *QueuedCalls              `protobuf:"bytes,16,opt,name=queued_calls,json=queuedCalls,proto3" json:"queued_calls,omitempty"`
	CallerWasSuspended  bool                      `protobuf:"varint,17,opt,name=caller_was_suspended,json=callerWasSuspended,proto3" json:"caller_was_suspended,omitempty"`
	TransferMembers     []*commons.TransferMember `protobuf:"bytes,18,rep,name=transfer_members,json=transferMembers,proto3" json:"transfer_members,omitempty"`
	Alert               *commons.AgentAlert       `protobuf:"bytes,19,opt,name=alert,proto3" json:"alert,omitempty"`
	// indicates if the current call is a direct to agent call
	AgentPeerIsDirectToAgent bool `` /* 143-byte string literal not displayed */
	// indicates if the agent is muted or not
	AgentIsMuted bool `protobuf:"varint,21,opt,name=agent_is_muted,json=agentIsMuted,proto3" json:"agent_is_muted,omitempty"`
	// contains filtered or unexported fields
}